FICTIONAL WORKSHOP SOURCE
Mika Diaz practice exercise
XL-P013-COACH | candidate_private | 2026-10-30 | S01

Candidate-private coaching material. Goal: Name the denominator and distinguish a percentage-point change from a relative change.
Practice question: An interviewer attributes the whole improvement to you. Correct the attribution without minimizing your leadership.
First response to critique: I led the entire transformation and delivered the business result myself.
Candidate's evidence to use: I separated disputed invoices from ordinary late collections and gave operations ownership of fixing missing documentation. Finance stopped treating every unpaid invoice as the same problem. The regional overdue share moved from 18 to 12 percent. That is six percentage points, not six percent. The denominator was the regional receivables book.
Try again in 90 seconds: describe the situation, your decision, tradeoff, result and uncertainty. Ask a partner which statement they would want to verify.
Observe specificity, attribution, treatment of uncertainty and relevance. Do not evaluate accent, personality or protected characteristics. Do not invent experiences or transfer these private coaching notes into a client assessment.
